Frequently Asked Questions

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Here's a list of questions we've had about Toronto Jazz Central. Still have a question? Feel free to drop us a line.

Why is my profile not showing up in a site search?
How do I get my band profile to show up on the home page?
Why is my band profile not showing up on the artists landing page (torontojazzcentral.com/artists)
How do I get my event to show up on the home page?
Why is my event not showing up on the events landing page (torontojazzcentral.com/events)?
Why is my venue not showing up on the venues landing page (torontojazzcentral.com/venues)?
Why is my industry profile not showing up on the industry landing page (torontojazzcentral.com/industry)?
How do I add news items?
How do I edit my basic user profile?
It looks like someone else created a profile for my venue. How do I claim ownership of a venue profile?
What are the benefits of membership?
How can I get involved with Toronto Jazz Central?
How do I log in?
How do I log out?
I have a suggestion for Toronto Jazz Central – how do I get in touch?

Why is my profile not showing up in a site search?
Since torontojazzcentral.com has a variety of user types (performers, venues, industry), basic user profiles do not show up is general site searches. However, your user profile can be added to band profiles; any band in which you are listed as a musician will show up if someone searches for you. To show up in searches without being a part of a band, create a band for yourself as a soloist.
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How do I get my band profile to show up on the home page?
The “Feature Artist” block on the home page is selected randomly from the pool of Toronto Jazz Central musician members. Every time you return to the home page, you should see a different artist profiled. To have your band profile available for display on the home page, please become a member.
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Why is my band profile not showing up on the artists landing page (torontojazzcentral.com/artists)?
See How do I get my band profile to show up on the home page? above.
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How do I get my event to show up on the home page?
The “Jazz in the City” block on the home page is randomly selected according to the following criteria:
• Step 1: Display random member-created event in next 7 days
• Step 2: If no results, display random event in next 3 days
• Step 3: If no results, display random event in next 7 days
• Step 4: When all else fails, display the next event about to happen
Every time you return to the home page, you should see a different event profiled. To have your event available for display on the home page, please become a member.
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Why is my event not showing up on the events landing page (torontojazzcentral.com/events)?
See How do I get my event to show up on the home page? above.
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Why is my venue not showing up on the venues landing page (torontojazzcentral.com/venues)?
The list of venues is selected at random from the pool of Toronto Jazz Central industry members. Every time you return to the page, you should see a different list of venues. To have your industry outlet’s profile available for display on the home page, please become a member.
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Why is my industry profile not showing up on the industry landing page (torontojazzcentral.com/industry)?
The list of industry outlets is selected at random from the pool of Toronto Jazz Central industry members. Every time you return to the page, you should see a different list of industry outlets. To have your industry outlet’s profile available for display on the home page, please become a member.
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How do I add news items?
The creation of news items is available to Industry members. To be eligible to create news items, please become a member. If you are already an Industry member, please contact us for more information.
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How do I edit my basic user profile?
Login to the site by clicking on the “Login” menu item at the bottom of any page. Once logged in, you can access your basic user profile by clicking on the “My Profile” menu item at the bottom of any page. From there you can edit your profile, change your email and password, etc.
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It looks like someone else created a profile for my venue. How do I claim ownership of a venue profile?
In order to create a robust website prior to launch, we may have created a profile on behalf of your venue. If you’d like to claim a venue profile, please contact us.
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What are the benefits of membership?
Membership perks include enhanced profile on torontojazzcentral.com, invitations to Toronto Jazz Central events, and the opportunity to sit on the Toronto Jazz Central board of directors. Find out more about Toronto Jazz Central membership.
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How can I get involved with Toronto Jazz Central?
Toronto Jazz Central exists to raise awareness of live jazz in the city and grow audiences for Toronto jazz locally, nationally and internationally. If you’d like to get involved, please consider becoming a member. Your suggestions are always welcome – drop us a line.
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How do I log in?
Log in by clicking on “Log in” from the menu at the bottom of every page.
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How do I log out?
Log out by clicking on “Log out” from the menu at the bottom of every page.
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I have a suggestion for Toronto Jazz Central – how do I get in touch?
Please email us: info@torontojazzcentral.com.
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